Logistics and Delivery Policy

Thank you for choosing our home décor products. We are committed to providing our customers with safe, fast, and transparent logistics and delivery services to ensure your order is delivered smoothly.

Due to changes in the market environment and long-term operational pressure, and continuous losses, we have decided to clear out our inventory at a loss. We are currently conducting a clearance sale, and all items will be shipped based on existing stock, while supplies last.

1. Shipping Information

Shipping Location: USA
All orders will be prepared and shipped from our US warehouse.

We will select the appropriate logistics method based on the order information to ensure safe delivery of the goods.

2. Order Processing Time

Order Processing Time: Same Day

After the customer completes payment and submits the order, we will promptly review the order, pick and pack the goods.

In case of inventory adjustments, holidays, or special circumstances, the order processing time may change, and we will notify the customer in a timely manner.

3. Shipping Time

Shipping Time: 2 Days

After the order is processed, the goods will be delivered to the customer’s designated address via logistics channels. Actual delivery time may vary due to factors such as delivery area, weather conditions, and logistics company arrangements.

4. Logistics Tracking

After ordering, customers can track the logistics status through the order information. For assistance with tracking delivery progress, please contact customer service and provide your order number and relevant purchase information.

5. Receiving Instructions

Upon receiving the goods, please promptly check the packaging and product condition:

If you find any damage, missing items, or discrepancies with the order information, please contact customer service as soon as possible.

It is recommended to retain the product packaging and relevant logistics information for subsequent after-sales processing.

6. Return and Refund Logistics Instructions

To protect customer rights, we offer after-sales return services:

Return Time: Within 30 days of receiving the goods

If the return meets the conditions, please contact customer service for the return process and address information. After the returned goods are reviewed and approved:

Refund Arrival Time: 3 days

Refunds will be processed through the original payment method. The specific arrival time may vary depending on the processing speed of the payment institution.

7. Clearance Sale Notice

This home decor product sale is a clearance sale. Due to continued losses, the merchant has decided to clear out inventory at a loss. Some items are available in limited quantities and will not be restocked once sold out.

Thank you for your understanding and support. We will do our best to provide you with fast and reliable delivery service so you can receive your satisfactory home decor products as soon as possible.